Michele Kline

“If you impact someone around you, you are a leader. What kind of leader do you want to be? The choice is yours!”

With over two decades of experience in the Hospitality & Service Industry, in Operations and Human Resources, and having held several executive roles throughout her career, Michèle Kline founder of Kline Hospitality, offers her clients expertise and dedicated attention in the areas of group & individual coaching.

As a certified Coach, Trainer & Speaker member of the Maxwell Leadership Team, she passionately shares with her clients, the timeless teachings of leadership guru, Dr. John C. Maxwell. Additionally, she is constantly enhancing, recreating and updating Kline Hospitality's learning catalog to ensure the most trending topics are discussed during her workshops.

Her purpose? To help leaders find their passion, ignite transformation, and inspire them to grow.

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Michèle, an industry expert in organizational behavior, communication, and process improvement, has a proven track record of having developed and repositioned many operations within some of the finest brands in the United States and South America. Her attention to detail in every aspect of the operation has made her stand out in the industry.

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With academic formation in Communication, Michèle holds certifications in Kaizen, Total Quality Management and Six Sigma, among others. Also, a multiple-certified Life Coach, who is passionate about helping professionals grow, by guiding them into a new phase of their lives. Bringing the perfect combination to any leader who is seeking success in life.

As a respected builder and leader of customer-focused teams; she instills a shared and enthusiastic commitment to customer service, as a key driver of company goal attainment. It is her priority to work diligently on developing a personal, open, and transparent relationship with her clients.

Co-founder & co-creator of "WTF! Walk The Floors", a partnership focused on all things hospitality training, through a training program and podcast, she sheds light on the areas of opportunity leaders miss when managing from behind their desks. With the podcast she is committed to inspiring leaders to get out of their comfort zone and learn through experiencing their operations and connecting with their people.

As part of her commitment to advocating for diversity, equity, inclusion, and belonging (DEIB), she created our "360° IMPACT Connection Labs", spaces for individuals from various backgrounds to come together and connect through meaningful and elevated conversations. These groups meet regularly for masterminds and retreats, providing a unique opportunity for individuals to learn from each other and build lasting relationships. Recognizing the importance of DEIB in the workplace and in the world as a whole, this is an innovative approach to furthering this cause. Our 360° IMPACT Connection Labs are just one example of the impactful work being done to create a more inclusive and equitable world.

ips. Recognizing the importance of DEIB in the workplace and in the world as a whole, this is an innovative approach to furthering this cause. Our 360° IMPACT Connection Labs are just one example of the impactful work being done to create a more inclusive and equitable world.

Michèle has been passionate about giving back since a very young age. Enhancing the industry through the growth of others, advocating for diversity, equality & inclusion and selflessly helping people. Serving her community in boards & committees with the objective of educating and developing professionals as well as getting involved hands-on, she is part of several philanthropic organizations.

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International bestselling author of 6 books that promote self-development and a mindset of success, Michèle strives to inspire others and promote collaboration.